Shipping Policy

Last updated: December 2025

We aim to provide fast and reliable worldwide shipping from our fulfillment partners.

1. Processing Time

Orders are typically processed within 1–3 business days.
Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Time

Estimated delivery times after dispatch:

United Kingdom: 5–10 business days
European Union: 7–14 business days
United States & Canada: 7–15 business days
Rest of the world: 10–20 business days

Please note that these are estimates and actual delivery times may vary.

3. Tracking Information

Once your order is shipped, you will receive a confirmation email with tracking information, where applicable.

4. Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer.

5. Lost or Delayed Packages

If your package appears to be significantly delayed or lost, please contact us so that we can assist with an investigation or arrange a suitable solution.

6. Incorrect Address

Please ensure that your shipping address is complete and correct. We are not responsible for orders shipped to an incorrect address provided by the customer.