Privacy Policy

Last updated: December 2025

This Privacy Policy describes how David Mason Shop (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from davidmason-shop.com.

1. Information We Collect

We may collect the following types of information:

Identity data: name
Contact data: email address, billing and shipping address, phone number (if provided)
Order data: products purchased, order value, date and time
Payment data: payment method details (processed securely by Stripe – not stored by us in full)
Technical data: IP address, browser type, device information, and cookies

2. How We Use Your Information

Your information is used for the following purposes:

To process and fulfill your orders
To provide customer support and respond to inquiries
To prevent fraud and secure our website
To send transactional emails related to your order
To improve our website and customer experience

3. Legal Basis (GDPR)

We process your personal data under the following legal bases:

Contract necessity: to fulfill a purchase contract when you place an order.
Legitimate interest: to prevent fraud, improve our services, and maintain website security.
Consent: for optional activities such as marketing emails, where you have explicitly opted in.

4. Data Security

We use industry-standard security measures, including SSL encryption, to protect your personal data. All payments are processed securely by Stripe, and your full card details are never stored on our servers.

5. Data Retention

We retain your order information for as long as necessary to comply with legal, tax, and accounting requirements. Where possible, and upon request, we will anonymise data that is no longer needed.

6. Sharing of Information

We may share your information with trusted third parties only when necessary, including:

Payment processors (e.g., Stripe) to process payments securely
Logistics partners and courier services to deliver your order
IT and hosting providers for website functionality and security

These third parties are required to protect your data and use it only for the specific service they provide.

7. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

Request access to the personal data we hold about you
Request correction or deletion of your personal data
Object to or restrict the processing of your personal data
Request a copy of your data in a portable format

To exercise any of these rights, please contact us at support@davidmason-shop.com.

8. Cookies

We use cookies and similar technologies to enhance your browsing experience and analyse website traffic. You can control cookie settings through your browser.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.